Carpet Spot Stain Cleaning Carlisle, Cumbria

When carpet stains happen they need rapid attention to prevent permanent irreversible damage. Wine, chocolate, ink & paint are common stains that we can help you to remove using our experience, specialist techniques and chemicals.

Stop! Before spray off the shelf stain removal on the stains as these chemicals can often do more damage than good. If the stain is NOT oil based, you can blot the stain with paper towels and use a small amount of water, repeating the blotting process with new paper towels. Call us to help you remove the remains of the staining.

Although there are many tips and tricks you can use to deal with carpet stains when they occur, but some stains require professional attention in order to avoid irreversible damage. Sometimes stains might seem impossible to remove, but many people are surprised by the results that can be achieved by a professional service like the one we provide at Butterworth Property Services.

Our service is available to home & business customers, please contact us today about our specialist spot stain removal cleaning services, here to help you maintain and extend the life of your valuable carpets and upholstery.

Our experience with specialist cleaning techniques and chemicals, we can remove many common stains it might be tempting to try to remove stains yourself in an attempt to save money, but if you don’t have the skill, experience and tools you’ll probably end up doing more harm than good. If you have to replace your carpets because you’ve damaged them further you’ll regret not calling in the professionals first!

Our professional, highly trained staff have a wealth of experience when it comes to spot stain removal on carpets. We have a variety of different chemicals that work for different stains, and when we arrive we’ll assess which ones we need and get straight to work. We achieve fantastic results for many customers across Lancashire, Cumbria and North Yorkshire, so if you were thinking about replacing your carpets because of unsightly stains, get in touch with us first and see how we can help!

With a free, no obligation quote available from our knowledgeable staff, there’s no reason not to give us a call or contact us through our website if you require a stain removal service in Lancashire, Cumbria or North Yorkshire. Our family business has been refining its specialist cleaning services and expanding its specialist cleaning equipment for over ten years, so we have all the experience of the industry required to deliver an outstanding service.


Frequently Asked Questions

This really depends on the job. In most cases we will be bale to move a few items of light furniture out of the way whilst we clean. If there are many large items of furniture that require moving – there will be a small extra charge added to the bill.

We use some of the best chemical solutions available to our industry. Most of our chemicals are chosen for their effecitveness whilst also keeping environtmental concerns in mind when we choose. If you require eco friendly cleaning we can offer this service to you.

You will be amazed at the results of our service, as we use the best equipment and extensive training to deliver an outstanding cleaning service every time. Although we are highly trained in spot stain removal, there can be stains that are permanent, and we will do our best to identify these and warn you before hand. But in general, most of our customers are impressed by the effectiveness of our cleaning.

This depends on lots of factors such as the density of the carpets being cleaned, the ambient temperature and air humidity, and air flow throughout the premises.

We will recommend several ways to speed up the final drying stage, but with the heating on and some windows open, most of our customer’s carpets are usually dry within 30 minutes. If for any reason we anticipate the drying process to take slightly linger (in unheated or unventilated rooms) we will speed up the drying process with high powered fans and air movers.

Yes please get in touch for more information about the deep cleaning process we use and our prices

This depends on lots of factors such as the density of the upholstery fibres being cleaned, the ambient temperature and air humidity, and air flow throughout the premises. Unlike many companies using underpowered equipment, our vacuum machine has the suction to get your upholstery almost dry after cleaning. We will recommend several ways to speed up the final drying stage, but with the heating on and some windows open, most of our customer’s upholstery are usually dry within an hour of us leaving. If for any reason we anticipate the drying process to take slightly linger (in unheated or unventilated rooms) we will speed up the drying process with high powered fans and air movers.


Lots of natural materials such as ceramic, granite, terrazzo, slate, porcelain tile, concrete and bathtubs have natural voids in them. The larger the void, the more the surface of that material is slip resistant. This void makes a tread for you to walk on. Ceramic or glazed tile, as well as porcelain, are often coated to create a shiny finished look to a floor. These coatings fill in the natural void up to 70%. When the surface is wet, the water fills in the remaining 30% of the void and that is why a floor becomes slippery not allowing any space between the water and the bottom of your foot creating a hydroplane effect.


We select a test area of your floor and thoroughly clean the floor before applying our specialist treatment. Results of the treatments should be visible within a few minutes. Once we discover the success of the treatment and floor type we start to work in small areas of your floor.


The whole process is very simple and our methodical approach means we cause minimum disruption to you. We believe our slip resistant service is a long term solution to slippery floors, no expensive replacements and disruptive construction needed.


No.  We use an odorless, non-toxic and environmentally safe solutions. It is actually much less offensive than ordinary household bleach. As with all chemicals they should be handled with care and kept out of the reach of children.


Our professional treatment microscopically treads the surface of ceramic tile, quarry tile, terrazzo, concrete and other natural stone surfaces to mitigate slippery conditions on wet floors.  It increases the coefficient of the surface when wet.


For commercial locations we recommend we repeat the treatment once a year. We recommend once every three years for residential locations. Housekeeping maintenance is important.  A dirty, wet surface will not afford maximum slip resistance and accident protection.


No.  Our extensive research and testing has eliminated any harmful effects to tile and grout


No.  Once we have completed the treatment you can return to your regular maintenance routine.

Slip & Fall Facts

  1. Slip and fall accidents account for 20,000+ fatalities per year in North America at a rate of 55 people daily.
  2. Slip and fall accidents are the 2nd leading cause of accidental death & disability after auto accidents.
  3. Over 540,000 Slip and Fall injuries, requiring hospital care, occur in North America each year.
  4. Slip and fall accidents account for over 300,000 disabling injuries per year in North America.
  5. One in three serious bone breaks for seniors result in death within one year of the accident.
  6. Slip and fall accidents kill more workers than all other combined forms of workplace accidents in North America.
  7. Slip and fall accidents are the number 1 cause of accidents in Hotels, Restaurants and Public Buildings with 70% occurring on flat and level surfaces.
  8. Slip and fall accidents are resulting in Worker’s Compensation claims of over $1.8 billion per year.
  9. Worker’s Compensation & Liability Insurance Rates are increasing at a rate of on average of 20% – 30% per year.
  10. The total expenses resulting from Slip and fall injuries alone is a $30 million plus per day problem.
  11. Why is there a critical need for the anti slip treatment of floors in public areas?

According to the Centers for Disease Control and Prevention (CDC), over one million people in American suffer a slip, trip, and fall injury with a frightening 17, 000 deaths in the U.S. annually because of these injuries.  15 percent of all job related injuries are slip, trip and fall, which accounts for between 12 and 15 percent of all Workers’ Compensation expenses.

  1. Loss of Life: The fatality rate related to slip and fall accidents is second only to transportation fatalities in the top ten categories of accidental deaths.
  2. Liability Mitigation:  Business owners and operators can mitigate liability by acting prudently in the standard of care maintained for their facilities.  Documentation of due diligence and slip resistance testing will enhance standing in any legal issues.
  3. Insurance Costs: Your insurance premium may be reduced once our anti-slip service has been carried out.
  4. Surface Volume:  Potentially hazardous, tile floors are everywhere across multiple industries due to aesthetic appeal, easy maintenance and durability.
  5. Common Sense: We should all endeavour to keep our homes and businesses as safe as possible.
  6. Commercial Applications of our anti-slip treatment service
  7. Meets OSHA/ADA recommendation
  8. For use on dirty tiled areas, greasy concrete and any natural stone paved areas
  9. The floor in McDonald’s Restaurants undergoes a similar slip resistant treatment regularly and has done for nearly 15 years
  10. Used by holiday resorts, cruise line companies and theme parks
  11. We can advise you on the aftercare of the floor once we have treated it so it maintains the integrity of the tile or slippery surface

Large corporations like McDonald’s have been using this type of anti slip solution for over a decade, but it is arguably even more important for small businesses to protect themselves against litigation and court proceedings caused by an employee or client becoming injured on their premises. Even if you don’t own a business, our anti slip service can protect you and your family. We’ve all experienced slippery tiles in the bath or shower, and they can present a real danger when you’re climbing in and out these areas, regardless of your age. With our anti slip service, you no longer have to worry about slips and falls in the bathroom that could potentially result in serious injuries, and you don’t have to change the appearance of these hard surfaces at all.

Our treatment leaves an invisible “tread-like” pattern on ceramic tile and other mineral based materials, including quarry tile, marble, slate, stone and concrete.  The treatment works to increase the slip coefficient (slip resistance) of the surface to which it is applied.  The minimum standard of OSHA and ADA are .5  or better. We increase the slip coefficient to levels of .6 or better.

Underwriters Laboratory & American Society of Testing and Materials Coefficient Standards*

  1. .60 or above           Very Safe
  2. .50 to .59                 Relatively Safe
  3. .40 to .49                 Dangerous
  4. .35 – .39                   Very Dangerous

Ceramic Tile Institute Coefficient Standards**

  1. .60 or Above           Slip Resistant
  2. .50 to .59                 Conditionally Slip Resistant
  3. Less than .50         Questionable


This floor treatment has no harmful effects on tile or grout and provides excellent slip resistant safe footing on wet floor surfaces that far exceed floor safety standards mandated by OSHA and The American Disability Act.

  1. Minimum disturbance
  2. this is not a coating so nothing to ‘Wears-Off’
  3. Creates a tread/grip like sure Footing
  4. Safe for the environment, Non-Toxic and Odorless
  5. Does Not Alter Appearance of Tile or Grout



Generally all spills should be cleaned up as soon as possible to keep Marble flooring in the best condition. Marble is an alkali rock, which means it is particularly vulnerable to acidic spillages such as fruit juices and ketchup. If left untreated, these spills can discolour and damage the floor.

Any floor which has been taken to a shiny, reflective finish, will eventually lose some of that shine from regular wear and tear. Generally the culprit is microscopic dust and dirt which has been trodden into the floor underfoot. This is quite normal and is a sign that the floor would benefit from a polish and possibly a coat of sealer.

We always work as throughly and quickly as possible. It is difficult to say exactly how long it will take to clean a specific floor without knowing the size of the area to be treated. Many Marble floors in domestic settings can be treated in a day, larger buildings can take a little longer.

We will always try to treat small scratches or cracks in floors we work on. If you let us know a little about the extent of the damage we will do our best to find a solution.

The equipment we use to polish Marble flooring makes a small amount of noise but is generally not disruptive to the surrounding area. If you would prefer us to carry out our work at a specific time so as to minimise any possible disruption to your business do let us know and we will do everything we can to accommodate you.

Slate is highly water resistant, but not completely waterproof when used in flooring. Grout lines are particularly vulnerable as they can absorb moisture which can then get into the subfloor, so whilst slate is hardwearing do always ensure spillages are cleaned up promptly.

Slate tiles are made up of multiple layers of rock. Sometimes these layers can weaken and pieces of slate can dislodge. This is quite normal so don’t panic, but if you feel the wear is especially bad then get in touch with our technicians to discuss your options.

Yes. A wet-look finish is a very popular choice for slate flooring and is achieved by using a specific type of sealer. If you’re interested in a specific type of finish for your floor let us know.

Yes. We would be more than happy to clean up the grout lines of your floor and ensure a quality finish.

This really depends on how much floor there is to clean. Small sections of floor can be completed in a few hours, much larger areas could take a couple of days. Get in touch with a rough estimate of the size of the area to be treated and we will let you know roughly how long it could take.

We’ve worked on hundreds of tiled floors over the years, so don’t worry if you’re not sure what type you have. Send us a picture or provide a description and we’ll identify the best solution.

This depends on a number of things including the amount of use that the floor gets and the material that the tiles are made from. Most tiled floors require professional cleaning at least once a year and it’s not unusual for floors in busy areas to require treatment several times a year. If in doubt, speak to our team.

We have a range of techniques for reducing the effects of stains on tiled floors. Whilst we can’t always promise to remove stains entirely, the vast majority of the time we can at least seriously reduce their appearance.

Yes. This usually happens when the grouting fails, so we would repair the grouting in order to secure the tiles.

This is a common problem and one that we can easily fix. Grout is more susceptible to water damage than most tiles so it is often the first place that wear and tear becomes obvious. Cleaning and repairing it is a straightforward job.

Absolutely. Wood can be a sensitive material, but with the right equipment and skills wooden floors can be cleaned and restored to a beautiful finish.

Yes. We will inspect the floor and identify the best treatment for it. We’ve worked on loads of wooden floors so you can rest assured you’re in safe hands.

Absolutely, we can varnish the floor after cleaning to provide protection and enhance the finish.

We don’t generally offer a repairs service for wooden floors, but a professional clean and restoration may well deal with the damage. We’ll always try to help, so pop us over a picture and we’ll let you know what we can do.

It depends on the size of the floor and how worn it is, small areas can sometimes be completed in a day, but we’ll need to take a look before we can really answer this. Send us over a picture or description and we’ll give you an estimate.

In homes, once or twice a year is generally sufficient. For businesses it can be a little more often since they often have to endure a great deal more wear and tear.

Contact us for a quote

Get in touch today to find out how we can help with your cleaning requirements.